Frequently Asked Questions

Can I pay with something other than my credit card?

You can pay by credit card, Google Pay, Apple Pay, or PayPal.

To contribute via Apple Pay, please make your contribution by using an iOS mobile phone. We do not currently accept checks.

I have a question about making a contribution or a contribution I made. Who should I contact?

Email us at We'll get back to you as soon as we can.

I just wanted to make a one-time contribution. How do I turn off auto-renewal?

You can turn on and off recurring billing at any time. To do so, log in to your customer profile and follow these steps:

  • Toggle to "Subscriptions" on the upper right corner of your customer profile.

  • Select "Turn off auto-renewal."

  • Select "Yes, I'm sure.”

I accidentally contributed the wrong amount.

If you accidentally placed the wrong contribution amount, we offer total and partial refunds. Please contact us by emailing our support team at

Is my contribution tax deductible?

Your contribution does not constitute a charitable donation. But it will enable MeidasTouch to continue bringing you our unapologetically pro-democracy reporting.

Is this payment method secure?

Our payment service, Stripe, provides strong encryption protection. You may read more about that here.

How do I reset my password?

To reset your email address, click here and select "Reset password" at the bottom of the pop-up. Follow the instructions. Then check your email and follow prompts to reset. You will be prompted to sign in again after you've reset your password. Tip: Check your spam and promotions folders if you do not immediately see your reset email.

Recurring contributions will renew automatically. You may pause or cancel your automatic renewal, or manage your subscription at any time, by clicking here.

Contributed before? Manage your account here.